I got the premier+2 ultra complimentary when buying my new pfaff machine and for some reason the activation code does not work? Why?
Answer by
Pooja Bajaj
The activation code might not work due to various reasons such as typos, incorrect input, or compatibility issues. It is recommended to double-check the code, ensure it is being entered correctly, and contact the software provider or manufacturer for further assistance if the issue persists.
I have contacted software support, it's been 2 months and I still have not hear from them. I know that they have given this code out in the past.
S
Answer by
Sean Hill
The developers are the only ones who can give you an activation code or manage everything that's related to purchasing or payment procedure. You will have to wait for their answer, or insist until they respond. There is a link on the support page that says "Request Software Help". Click it and fill the form with the necessary information.
It might be possible that you need an update to the HASP drivers before you can use them in Windows 10. Contact the developer of the application you use to check for an update to these drivers. I speak about the drivers, because they're the ones making it possible to use the device software on PC.
In case there are no drivers available, you can try using the old ones, but after the Driver Enforcement policy is disabled. To do this, press Start > Settings > Update and Recovery > Recovery > Advanced Startup > Restart > Troubleshoot > Advanced options > Startup Settings > Select option 7 > Restart.
Install the old drivers drivers and accept the warning given by Windows 10. Reboot again
I got the premier+2 ultra complimentary when buying my new pfaff machine and for some reason the activation code does not work? Why?
The activation code might not work due to various reasons such as typos, incorrect input, or compatibility issues. It is recommended to double-check the code, ensure it is being entered correctly, and contact the software provider or manufacturer for further assistance if the issue persists.
I have contacted software support, it's been 2 months and I still have not hear from them. I know that they have given this code out in the past.
The developers are the only ones who can give you an activation code or manage everything that's related to purchasing or payment procedure. You will have to wait for their answer, or insist until they respond. There is a link on the support page that says "Request Software Help". Click it and fill the form with the necessary information.
Use the following link to access the support page: http://www.premierplusembroidery.com/en/Support/Software-Help
It might be possible that you need an update to the HASP drivers before you can use them in Windows 10. Contact the developer of the application you use to check for an update to these drivers. I speak about the drivers, because they're the ones making it possible to use the device software on PC.
In case there are no drivers available, you can try using the old ones, but after the Driver Enforcement policy is disabled. To do this, press Start > Settings > Update and Recovery > Recovery > Advanced Startup > Restart > Troubleshoot > Advanced options > Startup Settings > Select option 7 > Restart.
Install the old drivers drivers and accept the warning given by Windows 10. Reboot again